The British Columbia Contact Centre Association (BC CCA) is an organization of professionals dedicated to bringing call centre users & employees together with suppliers & government representatives.
Our mandate is to promote growth and raise the profile of the call centre industry with the public. Our Association includes call centre managers, supervisors, vendor-suppliers, educators and consultants.
Back To Work
The BC Contact Centre Association is excited to announce
the "Back To Work" program. The goal of this program is to bring new job opportunities to contact centre employees affected by the current economic recession. For the remainder of 2009, employers will be able to advertise their job opportunities for free on the Association’s web site.Click here for more information
Every year, the BC CCA recognizes both individuals and organizations in the contact centre industry that have demonstrated excellence in performance during the preceding year. The categories for recognition include:
Contact Centre of the Year
Contact Centre Employee of the Year
Community Spirit Award
Vendor of the Year
For more information on the awards criteria and selection process, click here.
The BC CCA Awards of Excellence Gala that will be held at the Delta Vancouver Airport Hotel on Monday, November 30th, 2009.
We encourage all members of the BC Contact Centre Association to join us for an evening of celebration, networking, and fun.
Please join us in celebrating the best of our industry!
We are testing a new feature called "Member Polls". The idea is that each month we will poll our members on a hot topic in the BC contact centre industry. Once you answer the poll, you will see the most up to date results from across our membership base. We will archive the results at the end of each poll and make the information available in our Members Area.
Job Postings
Employers can post their contact center related jobs for free through to December 31st through the "Back To Work" program. Click here for more information.
